Why should seniors choose our telephone answering service?

Customer Service

F.I.L.D., Inc. is truly beneficial to your business as you are assured that calls are handled with the necessary discretion and an excellent telephone manner, without detracting from your ability to provide superb customer service.

Customer Experience

F.I.L.D., Inc marries compassion and customer service, so that your customers experience a new level of service, and your business will feel the impact as well. Our telephone answering service will help you grow your business by leaps and bounds.

Senior's Directory

F.I.L.D., INC. directory is designed with the senior in mind. It takes away the prompt, and internet search. I have a directory list of company's with the same passion, discounts, and most of all knowledge.

Senior Answering Services 101


Fundamentally, an answering service takes your prospects’ and customers’ calls on behalf of the business and provides professional customer service.

When dealing with senior citizens, it is essential to be able to have a caring, supportive approach in addition to providing excellent service.

We will assess your call flows and processes to determine if there are more successful and efficient ways to better deal with the needs of your elderly customers. As a valuable partner will recommend ways in which you can improve your business by having it listed in the business directory.

With professional, understanding and highly trained call center agents plus added benefits to help you maintain superior customer service, F.I.L.D., Inc. provides excellent senior answering services to help you manage your calls.

Benefits by Plan

Just for Seniors 60 years and above

MB Plan 1

No charge or limit on number of calls

Membership key tag with phone number for easy access

MB Plan 2

Businesses may join our directory as a marketing tool

Get instant referral direct from F.I.L.D., Inc. with a 24 hour call back restriction.

MB Plan 3

Businesses may offer personalized senior number at no additional cost as a perk for the business.

No charge or limit on number of calls.

Personalized Key Tags are available upon request.

MB Plan 4

The business may have its own phone line on F.I.L.D.Inc phone system. A simple greeting with use of company name, notification to caller of 24 hour call back.

The business receives a call log of all calls daily with brief nature of call and call back information.

Rate Plan

Membership has its advantages

MB Plan 1

$20.00 a month

MB Plan 2

$100.00 a month

MB Plan 3

$208.33 a month

MB Plan 4

$625.00 a month.

F.I.L.D., Inc. Disclosure

Seniors are living longer and have a desire to be independent. F.I.L.D., Inc. has a passion for seniors, and is focused on affording this opportunity to them as long as they choose to have it. The senior numbers are provided on an honor system, pre-coded to distinguish MB Plan. Failure to comply with this service will immediately terminate your membership.

The prices are based on annual membership fee. All payments are managed by the client or businesses to be determined at sign up.

F.I.L.D., Inc.'s directory is designed with the senior in mind. It takes away the prompt and internet search. We have a directory list of company's with the same passion, discounts, and most of all knowledge. F.I.L.D., Inc. looks forward to supporting our seniors with time and patience they deserve.